Dell repays customer for not using preinstalled Windows XP

Mr Mitchell had no plans to use Windows XP on his new laptop, the Sheffield man has won a refund from Dell for not installing Microsoft’s Windows XP on a laptop he bought from the PC giant.Freelance programmer Dave Mitchell ordered a Dell laptop on 21 October, and the machine was delivered a few days later.

As Mr Mitchell was planning to run the Linux open source operating system on the machine, he had no need for the copy of Windows XP Home that had been pre-installed.

When he started it for the first time, he clicked the box that said “no” on the Windows licence agreement that asked him to agree to its terms. The text of this agreement states users can get a refund for the “unused products” on their new computer if they get in touch with the machine’s manufacturer.

Read the full article: user paid to uninstall Windows XP

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